Intake and Data Assistant, ESOL Program (Evenings, hybrid - 3 month contract)

Company: Jacob A Riis Neighborhood Settlement
Location: Astoria
Posted on: April 1, 2026

Job Description:

Description THE ORGANIZATION Jacob A. Riis Neighborhood Settlement (Riis Settlement), a community-based non-profit organization offering comprehensive services to the youth, adults, seniors, immigrants and families of Western Queens, is dedicated to civic engagement and organizing as integral to our mission “to build and strengthen underserved communities and act as a catalyst for change.” Job Summary Riis Settlement seeks an Intake and Data Assistant to provide administrative support for our evening ESOL program for adult immigrant students in Astoria, Jackson Heights, and online. This is a short-term position for the spring class cycle (April-June 2026). Primary duties will include registering and testing new students and performing data entry in required databases. The Intake and Data Assistant will work a hybrid schedule, with in-person hours two evenings per week to assist with intake for new students, and flexible remote hours to complete data entry. This role works with members of the Immigrant Services team to offer students the resources, opportunities, and support needed to help them grow and achieve self-sufficiency. This is a part-time position (up to 21 hours per week) with a hybrid schedule: In-person - Two evenings 5:30-9 pm on Tuesday, Wednesday or Thursday Remote - 14 remote hours with a flexible schedule This is a three month, contract-based position available through June 30, 2026. Major Duties & Responsibilities Intake and Testing Be on-site two evenings per week during ESOL classes at our sites in Astoria and/or Jackson Heights on Tuesday, Wednesday or Thursday to assist with student intake and testing Manage communications with prospective students, including responding to inquiries, providing information about programming, and scheduling registration appointments Conduct intake and testing to register new students at the start of each class cycle Conduct program orientations to orient new students to class schedules, attendance policies, and support services available Post-test students at the end of each cycle to measure progress using the Best Plus 3.0 tes Data Entry Record daily attendance for students. Collect and maintain program documents required for contract reporting, including participant intake forms, identification documents, attendance records, progress notes, and testing reports. Perform timely data entry in required spreadsheets and databases (DYCD Connect, NYC Rise), including entering all participant intake forms, attendance, testing data, monthly progress notes, and outcome/goal achievement data. Assist Student Support Coordinator and Program Assistant with data entry tasks, ask needed. Perform general administrative tasks, including answering phones, emails, copying, and filing. Qualifications Statement of Skills, Knowledge & Abilities: High School diploma required, plus 1 year of relevant experience Bilingual English/Spanish highly preferred (additional languages are a plus) Experience in adult education and BEST Plus 3.0 certified preferred Strong computer skills with proficiency in Microsoft Office and Google sheets Excellent interpersonal skills, including oral and written communication Flexibility, resourcefulness, and ability to work independently Positive demeanor, welcoming attitude, and ability to interact with participants from a variety of linguistic and cultural backgrounds Professional conduct that facilitates respect, trust, and collaborative relationships with students and program staff Must be available to work in-person two evenings per week on Tuesday, Wednesday or Thursday in Astoria or Jackson Heights, Queens BENEFITS: 40 hours’ sick leave 21 hours’ personal leave Retirement plan with 50% employer match up to 6% of total salary Student Loan Assistance and Education Assistance EAP Services

Keywords: Jacob A Riis Neighborhood Settlement, Norwalk , Intake and Data Assistant, ESOL Program (Evenings, hybrid - 3 month contract), Administration, Clerical , Astoria, Connecticut