Inside Sales Associate / Sales Support

Company: Nassau Candy
Location: Hicksville
Posted on: February 18, 2026

Job Description:

Job Description Job Description ???? Who We Are Nassau Candy is a leading manufacturer and distributor serving the confectionery, gourmet specialty food, and private-label markets. With decades of industry expertise, we deliver high-quality products and tailored solutions to retailers nationwide. Our diverse portfolio and customer-first mindset make us a trusted partner in both traditional and emerging retail channels. ???? What We Stand For—and Where You’ll Come In We’re looking for an Inside Sales Representative for NC Custom , the promotional products arm of the business, who will play a key role in supporting our customers and driving sales growth. You will work closely with Outside Sales Representatives, account teams, and internal departments to ensure our customers receive fast, accurate, and exceptional service. You’ll help grow business through proactive outreach, order-management excellence, and strategic account support. ???? Core Values That Drive Us ???? One Team: We collaborate across departments to deliver results. ???? Innovation & Adaptability: We embrace change and act with initiative. ????? Customer-Centric: Our customers’ success fuels our own. ???? Execution with Excellence: We focus on accuracy, impact, and follow-through. ???? Data-Driven Decisions: We rely on insights to guide actions and improve outcomes. ???? How You’ll Make an Impact ???? Customer & Sales Support • Provide quotes, product details, and order information to customers and sales. • Respond promptly to inquiries about pricing, order status, and customized product options. • Support outside Sales Representatives with account-specific tasks and customer needs. ???? Reorders & Proactive Sales Initiatives • Engage customers to drive reorders and additional business opportunities. • Meet deadlines, quotas, and proactive outreach goals. • Set up sales programs for recurring orders and seasonal or promotional needs. ???? Pricing & Agreements • Create and maintain special pricing agreements, including rebates and custom pricing structures. • Ensure accurate entry and tracking of customer-specific pricing programs. ???? Account Management • Assist in managing designated key accounts, ensuring timely communication and seamless customer experience. • Collaborate with internal departments to resolve issues and guarantee on-time fulfillment. ???? Operational Excellence • Maintain detailed records, updated spreadsheets, and accurate customer data. • Support continuous improvement efforts for workflow, communication, and customer satisfaction. ? We’re Excited About You Because… • You have a High School Diploma (college experience preferred). • You bring 3 years of customer service or inside sales experience , ideally in Promotional Products, Hospitality, Souvenir, or related industries. • You communicate clearly and professionally—both verbally and in writing. • You excel at follow-up, organization, and juggling multiple projects at once. • You’re detail-oriented with strong numerical aptitude. • You’re proficient in PC applications, especially Excel . • You’re a natural problem solver who thrives in a fast-paced environment. ???? Office Guidelines This is an on-site role on Long Island (Hicksville / Ronkonkoma). We believe face-to-face collaboration drives better communication, stronger relationships, and faster solutions. ???? Ready to Join Us? Become part of a team where your voice is heard, your work matters, and your contributions support retailers nationwide. Apply now and play a key role in delivering the Nassau Candy experience to our customers!

Keywords: Nassau Candy, Norwalk , Inside Sales Associate / Sales Support, Sales , Hicksville, Connecticut