Solutions Architect, Software and Internet

Company: Amazon
Location: New York City
Posted on: April 7, 2026

Job Description:

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Cloud is the new normal and our customers are interested in leveraging AWS to increase agility, improve security, reduce costs and gain global footprint. Our Software and Internet customers are at the forefront of this adoption. AWS Solutions Architects help educating our customers on how to craft highly scalable, flexible, resilient, secure and cost-effective cloud architectures. As a trusted customer advocate, the solutions architect will help organizations understand advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mind share and broad use of AWS within organizations ranging from new start-ups to large enterprise customers. The ability to link technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. We are looking for a candidate who is comfortable at the intersection of technology and business. They will be broadly competent across many areas of technology and deep in a handful of areas. It's ok for them to be less deep in some places, but we need to feel confident that they have the fundamentals and the ability to learn complex new technologies quickly. On the business side, we are looking for excellent communication skills. The Solutions Architect will spend most of their day interacting with customers via email, phone, WebEx, and in-person meetings. They will meet with developers, team leads, engineering directors, and CxOs. Given the large portion of customers who are self-served, interest in and ability to create one-to-many content such as reference architectures and blog posts is an important part of the role. On the soft-skills side, we are looking for ability to moderate tone and technical depth based on audience and solid ability to pick up on non-verbal communication. Also ability to pick up on “un-said” drivers is important. On the personal attributes side, we are looking for individuals who are passionate about technology and have the drive and capability to absorb and retain vast amounts of deep technical information continuously. People who might get easily bored in slower moving environments might do well here. Key job responsibilities - Partner with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS. - Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud. - Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates. - Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS. - Capture and share best-practice knowledge within the AWS solutions architect community. - As a key member of the business development and sales team, ensure success in building and migrating applications, software and services on the AWS platform. - Author or otherwise contribute to AWS customer-facing publications such as whitepapers. - Act as a technical liaison between customers and product teams and help evolve the AWS platform. - Depending on location this role requires 25%-40% domestic travel. A day in the life AWS is looking for Solution Architects who have been builders themselves, share a passion for cloud-native businesses and are excited to apply their expertise working with customers. Hyper-scale growth is the new norm for many of these organizations. The right candidate has the ability to anticipate challenges or “look around corners”. A key success metric is to reduce or manage blockers by applying your technical experience. You will work alongside C-Level decision makers, technical leads, developers, and infrastructure managers. You will also influence the future of the AWS platform by driving the continued success of our customers, while learning new cloud technologies. If you’re excited by engaging innovative thought leaders, have a strong technical background, and are looking to grow your cloud expertise, we want to hear from you. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. - 2 years of design, implementation, or consulting in applications and infrastructures experience - 4 years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 10 years of IT development or implementation/consulting in the software or Internet industries experience - Experience working within software development or Internet-related industries - Experience migrating or transforming legacy customer solutions to the cloud - Experience working with AWS technologies from a dev/ops perspective - Knowledge of AWS services Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, MA, Boston - 131,300.00 - 177,600.00 USD annually USA, NY, New York - 144,500.00 - 195,400.00 USD annually

Keywords: Amazon, Norwalk , Solutions Architect, Software and Internet, IT / Software / Systems , New York City, Connecticut