Chief of Staff, Chief Product Officer

Company: Smartly
Location: New York City
Posted on: April 1, 2026

Job Description:

Smartly.io is currently looking for a Chief of Staff to join our growing team! The Chief of Staff to the Chief Product Officer (CPO) is a senior, highly trusted partner who amplifies the effectiveness of the Product organization and its leader. This role blends strategy, analytics, and execution, acting as an extension of the CPO across planning, decision-making, and cross-functional alignment. This is not an administrative role. It is a thought partner and operator role designed for someone with top-tier strategic rigor, deep analytical skills, and experience driving complex initiatives inside high-growth or Big Tech environments. You will help turn product vision into reality by shaping strategy, driving operating cadence, surfacing insights, and ensuring the Product org delivers measurable customer and business impact. Key Responsibilities Strategic Thought Partnership Serve as a primary strategic advisor to the CPO on product vision, portfolio tradeoffs, org design, and long-term bets Lead structured problem solving on ambiguous, high-stakes questions (e.g. build vs. buy, sequencing of AI investments, platform vs. feature tradeoffs) Prepare clear, data-backed narratives for the CEO, executive team, and Board Operating Rhythm & Execution Drive the Product organization’s operating cadence: planning cycles, roadmap reviews, KPI reviews, and executive updates Track and unblock critical cross-team initiatives spanning Product Management, Design, Engineering, Product Marketing, and AI Platform teams Ensure alignment between product strategy, commercial priorities, and go-to-market execution Cross-Functional Leadership Act as a connective layer between Product and key partners including Engineering, Sales, Marketing, Customer Success, and Finance Lead or support high-impact, cross-functional programs (e.g. major platform launches, AI initiatives, org transformations) Identify and proactively resolve misalignment before it becomes execution risk Communication & Narrative Craft concise, compelling written and visual materials for exec forums, Board meetings, and customer-facing moments Pressure-test messaging to ensure product strategy is clear, credible, and grounded in customer value Raise the bar on clarity, precision, and decision quality across Product leadership communications Ah Hoc Product & Business Analytics Own deep-dive analysis to inform new initiatives or key decisions (prioritization, investments, and KPI tracking) Draw customer and business insights from product usage, adoption, retention, monetization, and roadmap performance Build and maintain core dashboards Travel with CPO when needed to provide on-the-ground support for important events and team activities We are looking for you if you have Experience 8–12 years of experience across a combination of: Top-tier management consulting (e.g. McKinsey, BCG, Bain or equivalent) Product strategy, business operations, or strategy & operations roles at a high-growth or Big Tech company Proven experience working closely with senior executives and influencing at the C-level Experience operating in complex, platform-based SaaS or technology businesses strongly preferred Analytical & Technical Skills Advanced proficiency in SQL and strong working knowledge of Python for analysis and modeling Comfort working directly with large datasets, dashboards, and experimentation results Ability to move seamlessly between quantitative analysis, qualitative research and strategic synthesis Leadership & Mindset Exceptional structured thinking and problem-solving ability High judgment, discretion, and ability to operate in ambiguity Strong executive presence with the ability to challenge constructively Bias toward action, clarity, and impact What We Offer You Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days Generous healthcare packages & mental health benefits 401K plus matching & equity grants for all new Smartlies Wellness benefit & learning reimbursement opportunities Volunteer time off days & company donation matching opportunities And so much more… Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook ! The base pay range for this position is as mentioned below per year, plus an annual performance bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurances, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance, and disability benefits. This information is provided in accordance with applicable law. Base pay information is based on market location. Salary Range (USD): $140,000 – $190,000 About Smartly Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700 brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750 Smartlies from 60 nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice .

Keywords: Smartly, Norwalk , Chief of Staff, Chief Product Officer, IT / Software / Systems , New York City, Connecticut