Technology Support III - Application Support
Company: JPMorgan Chase & Co.
Location: Jersey City
Posted on: April 1, 2026
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Job Description:
Description Join our dynamic team to innovate and refine
technology operations, impacting the core of our business services.
As a Technology Support III at JPMorgan Chase within the Corporate
Technology , you will solve complex and broad business problems
with simple and straightforward solutions. Through code and cloud
infrastructure, you will configure, maintain, monitor, and optimize
applications and their associated infrastructure to independently
decompose and iteratively improve on existing solutions. You are a
significant contributor to your team by sharing your knowledge of
end-to-end operations, availability, reliability, and scalability
of your application or platform. Job responsibilities Executing
standard software solutions, design, development, and technical
troubleshooting Writing secure and high-quality code using the
syntax of at least one programming language with limited guidance
Design, develop, code, and troubleshoot with consideration of
upstream and downstream systems and technical implications Apply
knowledge of tools within the Software Development Life Cycle
toolchain to improve the value realized by automation Apply
technical troubleshooting to break down solutions and solve
technical problems of basic complexity Release management and SDLC
including experienced in Jules and Jenkins pipeline deployments.
Provide primary infrastructure operational, optimization and
engineering support for the on-prem, private and public cloud
platform Follow processes to report defects, track and analyze the
test results methodically and systematically so audit and lineage
are always maintained Support Incident management and follow
through to RCA finding and resolution. Requires diverse
coordination skills Communicate effectively and work closely
together with technology teams to deliver and support business
aligned solutions Required qualifications, capabilities, and skills
Formal training or certification on Technology Support culture and
principles concepts, with 3 years of applied experience Proficient
in site reliability culture and principles, with familiarity in
implementing site reliability within an application or platform
Proficient in at least one programming language, such as Python,
Java/Spring Boot, or .Net Proficient knowledge of software
applications and technical processes within a given technical
discipline (e.g., Cloud, artificial intelligence, Android, etc.)
Experience in observability, including white and black box
monitoring, service level objective alerting, and telemetry
collection using tools like Grafana, Dynatrace, Prometheus,
Datadog, Splunk, and others Experience with continuous integration
and continuous delivery tools like Jenkins, GitLab, or Terraform
Familiarity with container and container orchestration technologies
such as ECS, Kubernetes, and Docker Familiarity with
troubleshooting common networking technologies and issues Preferred
qualifications, capabilities, and skills Good knowledge on cloud
technology Experience in cloud computing, preferably with AWS
Keywords: JPMorgan Chase & Co., Norwalk , Technology Support III - Application Support, IT / Software / Systems , Jersey City, Connecticut
