Director, Class Creator

Company: Payments Operations Workforce
Location: Staten Island
Posted on: March 29, 2026

Job Description:

At Global Payments Inc., a leader in payment technology and software solutions, we are seeking a Director, Class Creator to spearhead the development of innovative class models that enhance our technological services globally. This role is pivotal in architecting and leading initiatives that develop cutting-edge solutions to meet the complex demands of our customers. The ideal candidate will possess a blend of strategic vision and practical IT skills, aiming to significantly uplift our service capabilities through thoughtful leadership and exemplary team management. Develop and oversee a robust framework for creating software classifications that align with industry standards and business needs. Coordinate with various IT departments to enhance the integration of new class systems. Drive innovation by researching and implementing cutting-edge technologies and methodologies. Manage, mentor, and scale a high-performing team of IT professionals. Foster a culture of continuous improvement and operational excellence within the technology teams. Collaborate with internal and external stakeholders to ensure that class developments meet customer needs and company objectives. Strong leadership and people management Deep knowledge in software classification and IT architecture Experience with Agile and Scrum methodologies Ability to drive innovation and manage change effectively Excellent communication and stakeholder engagement skills Project management and strategic planning Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Certified ScrumMaster (CSM) Project Management Professional (PMP) certification Lean Six Sigma certification (optional but advantageous)

Keywords: Payments Operations Workforce, Norwalk , Director, Class Creator, IT / Software / Systems , Staten Island, Connecticut