Rehabilitation Specialist

Company: VIABILITY, INC
Location: Springfield
Posted on: February 12, 2026

Job Description:

Job Description Job Description VIABILITY is a community-based human services provider of employment services, job training, vocational rehabilitation, and skill building, with a focus on inclusion, access, and individual choice. Accredited by CARF and certified by Clubhouse International, VIABILITY leverages community and employer partnerships to create opportunities for the people we serve to live, learn, work, and thrive in their communities. We are mission driven, aiming always to empower, embrace differences and be BETTER TOGETHER in our approach to service more than 4,000 individuals throughout Massachusetts, and in areas of Connecticut, New York, Rhode Island, and Oklahoma. $500 sign on bonus ($250 at the completion of first week of training and $250 after successfully completion of first 90 days) Position: Rehabilitation Specialist – Full Time Location: Springfield, Ma Rate of Pay: $26.00 per hour Hours: 40 hours per week Schedule: Monday – Friday 8:00am – 4:00pm with flexibility Summary: Responsible for gathering data, documenting and presenting each member’s goals and objectives in accordance with ISP regulations; coordinating services with case managers and parent/guardians of program member’s goals and objectives, issues, concerns and abilities; and ensuring the provision of high quality services. The Rehabilitation Specialist is also responsible for overseeing the screening and prioritizing of referrals; documenting member progress; implementing behavior management strategies; investigating incidents and all other duties as assigned. Qualifications: High School diploma with 5 years related experience OR Associate’s degree with three years related experience OR Bachelor’s degree with one year related experience. Knowledge of and respect for diverse populations. Previous experience working in human services preferred. Requirements: 2 years of previous case management experience required. Ability to use computers to include Microsoft Word, data entry, email and internet essential. Experience in Credible preferred. Must be organized, detail-oriented, have solid time management skills and be able to work in a fast-paced multi-tasking environment. Demonstrated ability to deliver high level of customer service/satisfaction with both internal and external customers. Excellent communication, interpersonal and listening skills. Must have a valid driver's license, good driving record, use of vehicle and willingness to transport participants in personal and/or agency vehicle. Full-time Viability staff members are eligible for the following: Health, Dental & Vision insurance plans. Dependent care flexible spending account. Flexible Spending & Health Savings account. Pet-plan discount program offered through Fetch. Company paid Long-term Disability insurance. Company paid Short-term Disability insurance. (NY & OK employees only) Company paid Life & AD&D insurance. Benefits & Perks for all Viability staff members: Employer matched 403B contributions starting day 1 of employment. Eligible for Tuition Reimbursement. Generous paid time off. 11 Paid Holidays a year. Access to training and professional development resources through our comprehensive online learning platform. Referral Incentive bonus. For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate! Employee Assistance Program that provides confidential assistance for all life challenges. Work-life balance. Who We Are Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma. Our Mission Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access. Our Vision Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together. To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.

Keywords: VIABILITY, INC, Norwalk , Rehabilitation Specialist, Healthcare , Springfield, Connecticut